Genshin Impact is a live service game that requires a continuous internet connection for players to play the game. As a result, it is prone to many network-related issues, some from the user end and most from the developer, Hoyoverse’s end, that stop players from playing the game.
Among many network-related issues, we have the Genshin Impact “failed to connect to server” error that many players get now and then.
So, if you are one of the affected players, keep reading our guide as we explain what is failed to connect to the server error in Genshin Impact while talking about how you can fix it.
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What is failed to connect to server error in Genshin Impact
“Failed to connect to server” is a network error that arises in Genshin Impact when the local game client is not able to connect to the game servers. To put it in simpler terms, if you are facing this error means the game is not able to communicate with the servers.
This mainly happens when Genshin Impact servers are down, your internet is not working, or your ISP is blocking the game.
How to fix Genshin Impact failed to connect to server
Before we talk about troubleshooting steps, you must ensure the Genshin Impact servers are live. If the game servers are down, there is nothing you can do to resolve the Genshin Impact failed to connect to the server issue. The only option is to wait until the servers are back up and running.
How to check Genshin Impact server status?
You can check Genshin Impact server status by clicking on this link. Apart from that, you can also check the game’s official Twitter handle as it reports anything and everything related to server issue, downtime, maintenance and such things.
Back to the topic, if the game servers are live and you are still facing the Genshin Impact failed to connect to the server issue, check whether your internet connection is working fine.
If it is working fine, restart your router and then try to log into the game. If the error persists, perform a soft reset by removing the power cable of your router for a few seconds, 60, would do and then plugging it back in.
In case, the error still persists, try connecting your device with a mobile hotspot. If you are able to log into the game without any issue, it means, your ISP is blocking Genshin Impact and you should contact them or use Port Forwarding to allow Genshin Impact.
Lastly, make sure your Firewall is not blocking Genshin Impact. To do that, you can simply search “Firewall” in the search tab to open the “Firewall & Network Protection” settings via which you can check whether the game is blocked.
That concludes our guide on how to fix Genshin Impact failed to connect to the server error. For more on Genshin Impact, keep reading The Profaned Otaku.
